Need help?
description

MyCo Documentation & Help Center

List all resources / Looking for something?

Introduction 

Advanced Contact Search lets you find contacts in your database using multiple criterion, so you’re not limited to simple keyword searches. Whether you're trying to find people in a specific location, with a certain interest, or matching a set of custom criteria, the advanced search tool gives you customised control over your search.

Quick Search VS Advanced Search
  1. Quick Search is best when you're looking for a specific contact. Just type in their first name or last name, and you'll get a quick match.
  2. Advanced Search is suitable when you need to filter contacts using multiple conditions such as selecting a field and values or applying custom fields. It’s ideal for more detailed or segmented searches.

How does it work?
You can build your search using three elements:
Field - What do you want to search by?
Example: Country, Email, Age, etc.

Rule
- How should it match?
Example: Equal to, Not equal to, Similar to, Within range

Value - What are you looking for?
Example: United Kingdom, “John”, @gmail.com, 25–35, etc.


Can I see an example?
Sure! Assuming we want to locate contacts in your database with a country of “United Kingdom” and Email matching @gmail.com, then we have two criteria we need to search for
  1. For the first criterion, set Field to Country, Rule to Equal to, and Value to United Kingdom.
  2. Click ‘Add Filter’ to add additional set of filters.
  3. For the second criterion, set Field to Email, Rule to Similar to, and Value to @gmail.com
  4. Now click Search, and you're done.


Where do I find the Advanced Contact Search?
  1. Go to Menu > Contact > Advanced Search
  2. Set your filters for each search criterion
  3. Click Search
  4. Optionally, export your search results as a CSV file.

Getting help / Contacting Support

Our service center will always be available to help should you have any issues. 

You can always chat with one of our support representatives while you are logged onto MyCo, alternatively you can hit the button below to leave us a message.

MyCo Service Desk
.